Grand Hotel Amrâth Amsterdam

“Very unique hotel experience. Hotel staff were kind, attentive and accommodating to our needs. The hotel is very quiet as well. Breakfast buffet is fantastic both in value and offering. I have stayed in many higher end properties and the offers were immaculately fresh and presented well. The hotel its self is a unique historic experience. So many details of design and history throughout the property. We are looking forward to our next stay.”

“This hotel was booked for us by VBT bicycle tours, fabulous place to stay. Clean, comfortable and the staff were were helpful. They were kind enough to move us to a ground floor as I had broken a toe and was struggling a bit too walk. Would recommend this hotel to anyone traveling to Amsterdam, very close to transportation and local sights.”

“I had a lot of little communication issues at this hotel with my group in organising group arrivals & departures. Not the type & level of service i had expected from a 5 star hotel. The hotel architecture is absolutely fantastic & quirky but there seem to be a lot of issues with the hotel, or atleast that was my experience. Jeremy - the duty manager listened to my grievances patiently & offered something as an apology. Having said all of this, two staff in particular, Marcos and Dale turn this not so good experience around completely! They were both very personable and kind. Always smiling with good energy. The level of professionalism, customer service, positive attitude & willingness to help were all oozing out of their personalities. The reason I gave 4 star to the rating is due to the multiple issues I have had and I would have probably gone for 3 but its these two individuals raised it to 4 as if I were to rate Marcos and Dale individually, I would give them both 6 stars out of 5. These are the kind of people you want to keep and give raises ti them in their roles and responsibilities because they have the absolute perfect attitude of hospitality! Thanks very much to both!”

“We had a very pleasant stay at the Grand Hotel Amrath. The building is steeped in history, having once served as the booking office for six shipping companies. Many original features remain, including the authentic ticket booths, distinctive floor designs on each level, and the still-operational Paternoster lift, which adds real character to the property. Our room was spacious, with an impressively high ceiling and a beautiful view overlooking the canal. The hotel’s location near the train station makes it extremely convenient for travellers arriving by rail or those who wish to stay close to the city centre. We chose this hotel primarily for its wellness facilities, including the swimming pool, steam room, and sauna. Unfortunately, during our stay the steam room was not working, which slightly detracted from the overall experience. That said, the concierge and porters were exceptionally professional, attentive, and knowledgeable, which made a very positive impression. Overall, despite the minor setback with the spa facilities, I would certainly recommend this hotel.”